Location and access

Our office is on Poole Hill near the Triangle in Bournemouth. There are regular bus services to the Triangle. If you are coming by car, there is free parking of up to 1 hour within a 5 minute walk and paid parking nearby at either West Hill Car Park or the multi-storey car park next to Bournemouth Library. For further details and directions please Click Here.

Making an Appointment

If you want to see one of our psychologists, you can simply contact us here. You do not need a referral from a GP, a psychiatrist or other health professional unless sessions are paid for through your Health Insurance Provider (see below).

Your initial session and any subsequent sessions are 1 hour. The sessions are for you to use in whatever way you wish. At the first session, we will want to hear a little about you and what you have come to see us for and we will usually agree on how we might work together, how often we would meet and how long we might meet for.

Health Insurance

Our psychologists are registered with all the UK health insurance companies including BUPA and AXA-PPP. You should contact your Health Insurance company to determine if you are covered for Psychology, CBT, Psychotherapy or Counselling and to find out how you can access a psychologist. While some companies require a referral through a GP or Psychiatrist, others, like BUPA, will allow you to contact an approved psychologist directly once they have authorised your sessions.

You can find the BUPA directory details for our lead psychologist, Colin Matthews, here.

Fees & Payment

We take payment by Visa, MasterCard, cash, cheque or BACS. If your sessions are paid for by your health insurance company, we will invoice them directly.

Please contact us for our current fees.