This cookie statement was last updated on January 5, 2020 and applies to citizens of the United Kingdom.

1. Introduction

Our website, https://www.erkopsychology.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Advertising cookies

We do not use any advertising cookies on this website.

5.3 Social media buttons

On our website we have included buttons for Facebook to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook. These buttons work using pieces of code coming from Facebook themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook is located in the United States.

6. Placed cookies

Google Analytics

We use Google Analytics for website statistics.

Name Retention Function
Statistics
__utma persistent Calculate days and time to purchase
__utmb session Store time of visit
__utmc 30 minutes Store time of visit
__utmz 6 months Store used keyword and search engine
__utmt 10 minutes Store number of service requests
Statistics (anonymous)
_ga 2 years Store a unique user ID
_gid 1 day Count and track pageviews
Sharing

For more information, please read the Google Analytics Privacy Policy.

HubSpot

We use HubSpot for marketing automation (automated email marketing).

Name Retention Function
Purpose pending investigation
__hssc 30 minutes
__hstc
hubspotutk
messagesUtk 13 months
__hsmem
hs-messages-hide-welcome-message 1 day
hs-messages-is-open 30 minutes
*_key
hs_ab_test session
__hs_do_not_track 13 months
__hs_opt_out 13 months
Sharing

For more information, please read the HubSpot Privacy Policy.

Hotjar

We use Hotjar for heat maps and screen recordings.

Name Retention Function
Purpose pending investigation
_hjIncludedInSample session
Statistics
_hjid 1 year Store a unique user ID
Sharing

For more information, please read the Hotjar Privacy Policy.

GDPR Cookie Compliance

We use GDPR Cookie Compliance for cookie consent management.

Name Retention Function
Functional
moove_gdpr_popup session Store cookie consent preferences
Sharing

This data is not shared with third parties.

Google Fonts

We use Google Fonts for display of webfonts.

Name Retention Function
Marketing/Tracking
Google Fonts API none Request user IP address
Sharing

For more information, please read the Google Fonts Privacy Policy.

Facebook

We use Facebook for display of recent social posts and/or social share buttons.

Name Retention Function
Marketing/Tracking
actppresence 1 year Manage ad display frequency
fbm_ 1 year Store account details
_fbc 2 years Stores last visit
fbm_* 1 year Store account details
xs 3 months Store a unique session ID
fr 3 months Ad delivery
_fbp 3 months Track visits across websites
datr 2 years Prevent fraud
sb 2 years Store browser details
*_fbm_ 1 year Store account details
Functional
wd 1 week Determine screen resolution
act 90 days Keep users logged in
c_user 90 days Store a unique user ID
csm 90 days Prevent fraud
presence session Tracks if the browser tab is active
Sharing

For more information, please read the Facebook Privacy Policy.

Miscellaneous

 

Name Retention Function
Purpose pending investigation
DYNSRV
__hssrc session
ADMINDYNSRV
clef_wp_session
_hjRecordingLastActivity
_hjRecordingEnabled
_gat
complianz_policy_id 365 days
complianz_consent_status 365 days
li_ignored
wp-api-schema-modelhttps://www.erkopsychology.uk/wp-json/wp/v2/
_hjAbsoluteSessionInProgress
_hjIncludedInPageviewSample
_hjTLDTest
et_builder_product_version
et_fb_module_data
etfb-autosave-1
et-recommend-sync-post-225-fb
et-saved-post-225-fb
et-editor-available-post-504-bb
Sharing

This data is not shared with third parties.

7. Your rights with respect to personal data

You have the following rights with respect to your personal data:

 

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

 

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

9. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Erko Psychology
10 Rowena Road, Bournemouth BH6 3AE
United Kingdom
Website: https://www.erkopsychology.uk
Email: enquiries@erkopsychology.uk

This cookie policy was synchronised with cookiedatabase.org on January 5, 2020